Enterprise Redaction Systems Inc. (ERSI) provides custom software solutions to meet the privacy and document management needs of governments and businesses who manage personal information resources.

Our Commitment
Enterprise Redaction Systems Inc. (ERSI) is committed to respecting and protecting the privacy and security of our client’s personal information.· We will never sell your personal information or share it without your prior authorization.

Personal Information means any information that may be used to identify an individual, including, but not limited to, name, address, telephone contact information, other personally identifying numbers, occupation or other demographics.

This Privacy Policy ("Policy") explains ERSI's information management policies and procedures. Our policies and procedures are compliant with existing provincial and federal privacy legislation, including but not limited to, the Freedom of Information and Protection of Privacy Act, the Health Information Act, the Personal Information Protection Act and the Personal Information Protection and Electronic Documents Act.

Security of your Personal Information
ERSI uses industry standard security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on secure computer systems which are located in controlled facilities. When we transmit highly confidential information (such as a credit card numbers) over the Internet, we protect it through the use of sophisticated encryption technologies, such as the Secure Socket Layer (SSL) protocol.   We protect our networks and websites from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information.

Use of Cookies
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide convenience by minimizing data entry keystrokes. For example, if you register with ERSI or subscribe to a service, a cookie helps to recall your specific information for subsequent visits. This simplifies the process of recording your personal information, such as your preferred e-mail address or billing information. When you next visit the website, the information that you provided previously can be retrieved. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but in most cases, you can modify your browser setting to decline cookies if you wish.

Collection and Use of Personal Information
Certain necessary personal information will be collected on a strict need to know basis.  It will be used only for the intended purposes and will be kept confidential and secure at all times.

Registration of Products
The personal information that you provide upon registering an ERSI product will be used to record you as the owner of the product.  This information is necessary so that we may provide you with customer support and services. It will also be used to inform you about version upgrades and new products, as they become available. 

Quality Improvement
The information we collect may be used for internal statistical, analytical and quality improvement purposes. This will typically be in the form of aggregate, non-identifying data. It may also be used to evaluate and profile customers including customer preferences and purchasing trends. 

Updating information
It may be necessary to contact you to ensure that the information in our records is accurate and up to date.

Resumes
Career opportunities with ERSI will be posted on our website, so that you may apply online and attach your resume.

Marketing
From time to time, we may contact you directly via mail, email or telephone, informing you about version upgrades, new products, promotions or special offers that you may be interested in.

Disclosure of Personal Information
ERSI may access and/or disclose your personal information without consent in the following circumstances:

ERSI may also disclose your personal information to its successor or any assignee of ERSI.

Access, Modification and Accuracy of Information
Reasonable steps are taken to ensure that the information that we receive from you is accurate and kept up to date. You have the right to access your personal information for the purpose of verifying that it is correct or to request an update or change.
We will endeavor to deal with all such requests for access and modifications in a timely manner. Please note that it may not be possible to comply with requests concerning information that has been previously archived as part our routine business operations.

Retention and Storage of Information
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to you. When information is no longer required, we will ensure that all such data is removed from our database.

Links
ERSI offers links from our website to other websites which may be of interest to you.  These links are not maintained or controlled by ERSI and as such, ERSI makes no representation or endorsement whatsoever about any other website which you may access through this website.  The inclusion of any link to such sites does not imply endorsement by ERSI and ERSI is not responsible for the contents of any off-site pages or any other sites linked to this website. It is recommended that you review the privacy policy of any website at the beginning of your visit.

Right to Change Privacy Policy
ERSI reserves the right to update and change the terms of this Privacy Policy at any time and without notice, in order to reflect our practices and provide greater protection for your information. Any change to this Privacy Policy shall be effective the on the date the changes are posted to the website.

Acceptance of Terms
By using our services, purchasing our products and/or accessing our services, you are consenting to the practices relating to information collection and use, as described within this policy.

Contact Us
If you have any questions regarding how personal information is collected, used, disclosed and stored, please contact our Privacy Officer:

Brenda Holmes, C.C.H.R.A.(C)
Privacy Officer
Telephone:  780-756-3296
Toll free:  1-877-300-3774
Email:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Last Updated:  February 2008